It is MB Creative’s policy to protect your privacy. At MB Creative we are committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that MB Creative collects from or about you, how we use, and to whom we disclose that information. We treat our customers as family and pledge to protect your personal information collected from using our services and/or website. To keep your privacy better protected we provide this notice explaining our information practices and the choices we about the way your information is collected and used. To make this notice easy to find, we make it available on every pages of our website.
Well, because we take your privacy seriously. And we’re not just saying that.
And, well, because we’re legally required to have a privacy policy. But still. We do care.
Yes, please, its not required but highly encouraged, because we really want you to know what we’re doing about your privacy. Also, because we paid our lawyers a lot for this, and we’d like to get our money’s worth.
No, you don’t have to read it out loud. But if you’d prefer to (do your best impression of a celebrity voice, perhaps a spot-on Christopher Walken or Morgan Freeman) that’s entirely up to you. You can also read it to yourself while moving your lips. We don’t judge. Just as long as you take the time to read it.
All things in life change. Including this. Change is good. Just look in the mirror as you mature through the years.
If we do something small, like fix a spelling mistake, we won’t do anything. If we do something important, like become evil, or simply make large changes to this policy, we’ll put a notice on this website, telling you all about it. That way you can see what changes we made and decide if you still like us.
You will.
If you don’t, we must part ways. Our house, our rules.
I mean you could. We love getting email, but you’ve got better things to do. (Shovel your driveway, maybe?) If you go on using our sites after we publish the notice, it means you’re okay with the policy changes. There is no need to inform us, just keep on truckin’.
Here below, we (“MB Creative”) will explain to you (“you”) how we (“MB Creative”) treat the personal information (“Personal Information”) we collect from visitors (“Visitors”).
Glad you asked. A “Visitor” is someone who visits our site. Like you. “Personal Information” is information about you that is personally identifiable, such as your name, address, email address, or phone number, and information that is not otherwise publicly available.
In general, we use the personal information we collect for four things:
Excellent question. We don’t rent, sell, or share the personal information we collect with other people or non-affiliated companies, except:
If you provide us with payment information for something you buy from us, in which case we submit your payment information to a third party payment processor (required by credit card issuers to meet specific security requirements) which collects, stores, and processes your credit card and other payment information on our behalf using industry-standard security measures.
If disclosure is reasonably necessary to investigate, or prevent, illegal action,
If disclosure is necessary to respond to subpoenas, court orders, to establish or exercise our legal rights or defend against legal claims, or to enforce the MB Creative Terms of Service (if any),
If you specifically request, we share the Personal Information you have provided, or
If MB Creative merges or is acquired by another company.
When reasonable, we will make reasonable efforts to notify of such disclosure before it happens.
We protect your information by requiring the employees who have access to the personal information to treat it as confidential. They will never share it with anyone or use it for a purpose we have not authorized.
It's a big world. Enjoy it.
Ah, we see what you mean. Our servers are actually in the United States but we are located in Canada, so if you're visiting the MB Creative site from outside of the United States and/or Canada, you're sending Personal Information to the United States and/or Canada, with all that entails. That information, including Personal Information, may be transmitted within the United States and/or Canada or to other countries outside your country of residence. These countries may not have privacy and data protection laws as comprehensive as those in your country of residence. Your Personal Information, however, will always remain governed by this Privacy Policy.
Basically we know and store three types of things:
First, there’s the stuff you send us using the contact forms on our sites — your name, your email address, and whatever else you choose.
Then there’s payment information that you send us if you buy something from us (which, by the way, we really think you should, because we’ve got good stuff). That would be things like your billing address, your shipping address, and your payment information, including credit card number, security code and expiration date. Now, just because we collect your payment information doesn't mean we store it, because, frankly, we’ve got other things to do. We simply submit it to a third-party payment processor, who are required by credit card issuers to meet specific security requirements. They in turn store and processes your payment information on our behalf using industry-standard security measures.
Finally, there are the things your computer and browser tell us (your IP address, software and hardware attributes, the pages you request, and information from our cookie).
A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing, to identify that browser during interaction on websites. Cookies may be used to store things like identifiers and user preferences. A website may set a cookie to the browser if the browser's preferences allow it. If you don’t want MB Creative to use cookies you may change your browser settings to prevent receiving them.
We may use cookies to keep track of whatever preferences you’ve told us about. We may also use them to deliver ads to you. Plus, we eat them, sometimes.
Yes, we use a little something we like to call “Google Analytics” to help us understand what people are doing on our website, and to make everything better. The Google Analytics privacy policy can be found at Google Privacy & Terms, and — abracadabra, hocus-pocus — is hereby made a part of this privacy policy.
You have the right to see the personal information you’ve provided to us, and to request we delete it from our database within a reasonable time.
Why yes, of course. According to Ontario law, residents may request a list of what Personal Information, if any, we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. If you do, we will provide you with that list. Requests may be made only once a year.
Generally, yes. But in case you were asking because of the Children’s Online Privacy Protection Act (COPPA), we want you to know that our websites are not intended for children under the age of 13, and we do not collect, use or disclose personal information from children.
You wont as we are insanely accurate, diligent and careful with user information. However, if you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us via our website, and we will take reasonable steps to update our records.
It’s rare we do. Never happened once before, but mistakes do happen. We are human and we will be the first to admit any screw ups we make. If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us via our website, providing us with full details. We’ll investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we’ll take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
If you want to talk to us about this privacy policy or have any questions regarding it, please email us at hello@mbcreative.ca. That should work.
